Click column header to sort
Reports To: Senior SC Recovery Officer
Primary Functions: Responsible for collection of charged-off financial obligations owed to the credit union.
Duties and Responsibilities:
- Contact members regarding charged-off accounts and arrange for repayment of those debts.
- Respond to member inquires regarding financial obligations owed to the credit union.
- Perform "skip traces" as required.
- Arrange and approve settlements and payment agreements as necessary on charged-off accounts within credit union...
Reports to: Director, Consumer Compliance
Functions Supervised: Compliance Advice & Guidance, Complaint Management, Regulatory Change Management, Privacy, and Records Management.
Reports to: Director, Consumer Compliance
Functions Supervised: Compliance Advice & Guidance, Complaint Management, Regulatory Change Management, Privacy, and Records Management.
Reports to: Senior Vice President of Compliance and Risk
Functions Supervised: Enterprise Risk Administration
Reports to: Senior Vice President of Compliance and Risk
Functions Supervised: Enterprise Risk Administration
Reports to: Senior Vice President of Compliance and Risk
Functions Supervised: Enterprise Risk Administration
Reports to: Branch Manager
Functions Supervised: Branch Activities and Staff
Primary Functions:Supervise the activities of the branch with an emphasis placed on creating positive member and employee experiences. Model a consultative, empathetic, and personalized service approach with every interaction to exceed member service and sales performance standards that aligns with the Global Credit Union Management Philosophy. Support the growth of the credit union by ensuring that individual, branch, and business line goals are met through cross sales...
Reports to: Branch Manager
Functions Supervised: Branch Activities and Staff
Primary Functions:Supervise the activities of the branch with an emphasis placed on creating positive member and employee experiences. Model a consultative, empathetic, and personalized service approach with every interaction to exceed member service and sales performance standards that aligns with the Global Credit Union Management Philosophy. Support the growth of the credit union by ensuring that individual, branch, and business line goals are met through cross sales...
Reports to: Branch Manager
Functions Supervised: Branch Activities and Staff
Primary Functions:Supervise the activities of the branch with an emphasis placed on creating positive member and employee experiences. Model a consultative, empathetic, and personalized service approach with every interaction to exceed member service and sales performance standards that aligns with the Global Credit Union Management Philosophy. Support the growth of the credit union by ensuring that individual, branch, and business line goals are met through cross sales...
Reports to: Branch Manager
Functions Supervised: Branch Activities and Staff
Primary Functions:Supervise the activities of the branch with an emphasis placed on creating positive member and employee experiences. Model a consultative, empathetic, and personalized service approach with every interaction to exceed member service and sales performance standards that aligns with the Global Credit Union Management Philosophy. Support the growth of the credit union by ensuring that individual, branch, and business line goals are met through cross sales...
Reports To: Mortgage Processing Supervisor
Primary Functions: Process mortgage loan applications and assist assigned originator. Act as a coach and mentor to other Processors within the department.
Duties and Responsibilities:
- Verify all information received in the mortgage loan application via letters to employers, banks, creditors, etc.
- Maintain logs and files as necessary regarding mortgage loan applications processed.
- Order appraisals, surveys and updated credit reports, as directed by the Underwriter.
- Communicate and coordinate with originators and...
Reports To: Mortgage Processing Supervisor
Primary Functions: Process mortgage loan applications and assist assigned originator. Act as a coach and mentor to other Processors within the department.
Duties and Responsibilities:
- Verify all information received in the mortgage loan application via letters to employers, banks, creditors, etc.
- Maintain logs and files as necessary regarding mortgage loan applications processed.
- Order appraisals, surveys and updated credit reports, as directed by the Underwriter.
- Communicate and coordinate with originators and...
Reports To: Mortgage Processing Supervisor
Primary Functions: Process mortgage loan applications and assist assigned originator. Act as a coach and mentor to other Processors within the department.
Duties and Responsibilities:
- Verify all information received in the mortgage loan application via letters to employers, banks, creditors, etc.
- Maintain logs and files as necessary regarding mortgage loan applications processed.
- Order appraisals, surveys and updated credit reports, as directed by the Underwriter.
- Communicate and coordinate with originators and...
Reports to: Varies by location
Functions Supervised: None
Primary Functions:...
Reports to: Varies by location
Functions Supervised: Branch Services and Staff
Primary Functions: Responsible for overseeing branch operations, emphasizing employee engagement, mentoring staff for career pathing opportunities, and achieving the credit union's business and financial objectives. Foster a positive member and employee experience, through empathetic and personalized service with every interaction that aligns with Global Credit Union Management Philosophy. Report on branch activities, conduct community outreach, and consult with members to provide financial...
Reports to: Special Credits Enforcement Manager
Functions Supervised: Special Credits Litigation
Reports to: Fraud Operations Officer
Functions Supervised: None
Primary Functions: Perform activities in support of Fraud department. Responsible for locating documents to use as investigative tools for all cases related to online access, check fraud, financial exploitation, identity theft, and operational risk mitigation. Creating collection letters to other financial institutions to mitigate loss.
Duties and Responsibilities:
- Create and maintain complete and accurate case files including evidence and interview summary in the case...
Reports to: Fraud Operations Officer
Functions Supervised: None
Primary Functions: Perform activities in support of Fraud department. Responsible for locating documents to use as investigative tools for all cases related to online access, check fraud, financial exploitation, identity theft, and operational risk mitigation. Creating collection letters to other financial institutions to mitigate loss.
Duties and Responsibilities:
- Create and maintain complete and accurate case files including evidence and interview summary in the case...
Reports to: Special Credits Enforcement Manager
Functions Supervised: Special Credits Litigation
Reports to: Fraud Operations Officer
Functions Supervised: None
Primary Functions: Perform activities in support of Fraud department. Responsible for locating documents to use as investigative tools for all cases related to online access, check fraud, financial exploitation, identity theft, and operational risk mitigation. Creating collection letters to other financial institutions to mitigate loss.
Duties and Responsibilities:
- Create and maintain complete and accurate case files including evidence and interview summary in the case...