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Reports To: Senior Special Credits Control Officer
Primary Functions: Perform collection activity on assigned accounts.
Duties and Responsibilities:
- Contact members regarding delinquent financial obligations and make arrangements for repayment.
- Respond to member inquiries regarding financial obligations owed to the credit union.
- Perform "skip-traces" as required.
- Analyze and initiate documentation necessary for refinancing loans and loan extension requests.
- Analyze and recommend to supervisors, when appropriate, adverse actions on accounts to include,...
Reports To: Regional Vice President, A U M C
This is a Supervisory Position
Functions Supervised: Mortgage Loan Originators and Office Operations
Primary Functions: Originate mortgage loans and manage branch office operations.
Duties and Responsibilities:
- Sell mortgage loan services to the real estate community and promote the general business interests of the company.
- Foster positive office interactions and model successful sales...
Reports To: Regional Vice President, A U M C
This is a Supervisory Position
Functions Supervised: Mortgage Loan Originators and Office Operations
Primary Functions: Originate mortgage loans and manage branch office operations.
Duties and Responsibilities:
- Sell mortgage loan services to the real estate community and promote the general business interests of the company.
- Foster positive office interactions and model successful sales...
Reports To: Varies by location
Primary Functions: Answering the telephone and managing the switchboard. Greeting and escorting clients and visitors to the proper party. Maintaining the professional image of the Credit Union to callers and visitors. Assist the AVP in administrative support and marketing activities for the mortgage office.
Duties and Responsibilities:
- Act as receptionist for the company; handle incoming calls and/or transfer of calls in a professional and courteous manner.
- Assist and direct clients to appropriate individuals, and schedule and coordinate...
Reports To: Senior SC Enforcement Officer
Primary Functions: Responsible for assigned account requiring legal/regulatory actions.
Duties and Responsibilities:
- Control small claims, civil court, bankruptcy actions and other routine legal documents on assigned accounts as directed to protect the credit union's interest in collateral and follow progress to conclusions.
- Responsible for reviewing all billings from attorneys, process servers and repossession agents for assigned accounts.
- Responsible for...
Reports To: Senior SC Enforcement Officer
Primary Functions: Responsible for assigned account requiring legal/regulatory actions.
Duties and Responsibilities:
- Control small claims, civil court, bankruptcy actions and other routine legal documents on assigned accounts as directed to protect the credit union's interest in collateral and follow progress to conclusions.
- Responsible for reviewing all billings from attorneys, process servers and repossession agents for assigned accounts.
- Responsible for...
$1,500 Signing Bonus*
*Eligible new hire's first day of employment must be on or between March 17, 2025 - June 16, 2025. Other terms and conditions apply.
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Supervise the activities of the MSC with an emphasis on providing accurate, warm, friendly and efficient member service. Assist the Member Service Center Team Manager and assume work flow supervision in their...
Reports To: Varies by location
Primary Functions: Perform insurance sales functions.
Duties and Responsibilities:
- Obtain quote information from Client.
- Complete Marshall Swift RCE if necessary.
- Quote risk & prepare application.
- Request photos of dwellings.
- Meet with clients to complete application and other required forms.
- Cross sell other insurance products offered by the agency or credit union.
- Mail or upload application to Insurance Company (if applicable: send...
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Responsible for the support and service of GIB customers
Duties and Responsibilities:
- Perform customer service functions necessary to support clients to include policy changes, new business, claims and addressing billing issues.
- Utilize multiple insurance carriers with a comprehensive understanding of their guidelines and products.
- Educate customers on policy coverage to enable informed decisions.
- Develop trusted relationships with...
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Responsible for the support and service of GIB customers
Duties and Responsibilities:
- Perform customer service functions necessary to support clients to include policy changes, new business, claims and addressing billing issues.
- Utilize multiple insurance carriers with a comprehensive understanding of their guidelines and products.
- Educate customers on policy coverage to enable informed decisions.
- Develop trusted relationships with...
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
Reports to: Dispute Resolution Officer
Functions Supervised: None
Primary Functions: Assist members with fraudulent and merchant dispute transactions on Debit Card, Credit Card and ACH according to federal regulations, VISA and NACHA operating rules, and Credit Union policies and procedures.
Duties and Responsibilities:
- Responsible for providing prompt, professional, helpful, knowledgeable and courteous member service.
- Develop a working knowledge of card and ACH dispute processes and systems.
- Develop and maintain a current working knowledge of...
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
$1,500 Signing Bonus*
*Eligible new hire's first day of employment must be on or between March 17, 2025 - June 16, 2025. Other terms and conditions apply.
Reports to: Varies by location
Functions Supervised: None
Reports to: Consumer Lending Title Officer
Functions Supervised: None
Primary Functions: Process titles, UCC filing and other security instruments to perfect the credit union's lien.
Duties and Responsibilities:
- Receive, review, collect, monitor, and process all documentation necessary to perfect the Credit Union's security interest (lien) on the title, UCC or other security instrument, in at least one state.
- Perform consistent follow up on accounts pending title. Ensure the credit union's lien is...