Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
Reports to: Domain Manager, Business Analysis
Functions Supervised: None
Primary Functions: Collaborates as a member of Product Development Teams in the analysis of business process and feature definition of product capabilities. An active collaborator with Product Development Team members developing products to achieve strategic business outcomes.
Duties and Responsibilities:
- Identify and solve business problems by collaborating in the development and implementation of value driven business solutions.
- Maintains a working...
Reports to: Domain Manager, Symitar Services
Functions Supervised: None
Primary Functions: Assists Product Development Teams in the engineering of Symitar development designed to achieve business outcomes.
Duties and Responsibilities:
- Participates in core feature and user story development, executing responsibilities, and collaborating with Product Development Team members.
- Designs Symitar solutions to satisfy technical requirements.
- Utilizes Symitar knowledge to write and complete user stories and product...
Reports to: Domain Manager, Symitar Services
Functions Supervised: None
Primary Functions: Assists Product Development Teams in the engineering of Symitar development designed to achieve business outcomes.
Duties and Responsibilities:
- Participates in core feature and user story development, executing responsibilities, and collaborating with Product Development Team members.
- Designs Symitar solutions to satisfy technical requirements.
- Utilizes Symitar knowledge to write and complete user stories and product...
Primary Functions: Direct and mature the credit union’s enterprise service delivery function, ensuring exceptional end user experience, operational stability, and high quality support across all technology services. Oversee Service Desk, Problem Management, and Transition & Change teams to ensure timely triage, resolution, and continuous improvement of technology incidents and problems in a hybrid cloud environment. Partner closely with Agile delivery teams to ensure operational readiness, smooth transitions, and alignment between product development and production support.
Primary Functions: Direct and mature the credit union’s enterprise service delivery function, ensuring exceptional end user experience, operational stability, and high quality support across all technology services. Oversee Service Desk, Problem Management, and Transition & Change teams to ensure timely triage, resolution, and continuous improvement of technology incidents and problems in a hybrid cloud environment. Partner closely with Agile delivery teams to ensure operational readiness, smooth transitions, and alignment between product development and production support.
Reports to: SVP, Mortgage Operations
Functions Supervised: Mortgage Underwriting, Credit Policy, and Production Support
Primary Functions: Responsible for development of credit policy, quality loan decisions and performance requirements of underwriting, and production support staff.
Reports to: SVP, Mortgage Operations
Functions Supervised: Mortgage Underwriting, Credit Policy, and Production Support
Primary Functions: Responsible for development of credit policy, quality loan decisions and performance requirements of underwriting, and production support staff.
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
Reports to: Branch Manager
Functions Supervised: Branch Activities and Staff
Primary Functions:Supervise the activities of the branch with an emphasis placed on creating positive member and employee experiences. Model a consultative, empathetic, and personalized service approach with every interaction to exceed member service and sales performance standards that aligns with the Global Credit Union Management Philosophy. Support the growth of the credit union by ensuring that individual, branch, and business line goals are met through cross sales...
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
Reports to: Loan Review Manager
Functions Supervised: None
Primary Functions: Monitor, collect and track financial information on new and existing borrowing relationships. Also responsible for managing and maintaining database relating to financial reporting requirements, annual loan reviews, collateral inspections and financial covenant testing
Duties and Responsibilities:
- Responsible for monitoring, collecting and tracking financial information from borrowers and guarantors for lending relationships with...
Reports To: Mortgage Production Support Manager
Primary Functions: Provide loan file coverage for processors on PTO. Develop ongoing training to support both onboarding and continuing education efforts within the Processing department. Provide administrative support to Mortgage Production Support Manager.
Duties and Responsibilities:
- Coordinate all Processing Department PTO coverage and file re-assignment.
- Stay abreast of changes impacting the department. Coordinate with the Mortgage Production Support...
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
Reports to: Varies by location
Functions Supervised: Branch Services and Staff
Primary Functions: In this role, you will spearhead branch performance, drive portfolio management and sales growth, and exceptional employee and member experience. As the branch leader driving execution and delivering results, you will leverage inspirational leadership, foster collaborative partnerships, and implement sound operational practices to establish and maintain a strong member centric culture. You will inspire, empower, and develop your team as both a leader and a coach, helping them...
Reports To: Varies by location
Functions Supervised: None
Primary Functions: Responsible for developing new business, structuring, underwriting, and closing of business and commercial loans, as well as monitoring and maintaining a loan portfolio.
Duties and Responsibilities:
- Meet with business members and prospective business members to promote the credit union's commercial loan services and solicit new...
