Job Listings

Reports To: Assistant Member Service Center Team Manager   Primary Functions: Answer member telephone inquiries and provide excellent member service. Post or record and forward transactions to appropriate departments for processing.   Duties and Responsibilities: - Responsible for providing prompt, professional, helpful, knowledgeable and courteous member service. - In compliance with credit union marketing image and service delivery goals, answer inquiries and provide information on all types of accounts, loans and other credit union services. - Develop and maintain a current...

Reports To: Assistant Member Service Center Team Manager   Primary Functions: Answer member telephone inquiries and provide excellent member service. Post or record and forward transactions to appropriate departments for processing.   Duties and Responsibilities: - Responsible for providing prompt, professional, helpful, knowledgeable and courteous member service. - In compliance with credit union marketing image and service delivery goals, answer inquiries and provide information on all types of accounts, loans and other credit union services. - Develop and maintain a current...

Reports to: Special Credits Enforcement Manager   Functions Supervised: Special Credits Litigation  

Reports To: Senior SC Enforcement Officer   Primary Functions: Responsible for assigned account requiring legal/regulatory actions.   Duties and Responsibilities:   - Control small claims, civil court, bankruptcy actions and other routine legal documents on assigned accounts as directed to protect the credit union's interest in collateral and follow progress to conclusions. - Responsible for reviewing all billings from attorneys, process servers and repossession agents for assigned accounts. - Responsible for...

Reports To: Senior SC Enforcement Officer   Primary Functions: Responsible for assigned account requiring legal/regulatory actions.   Duties and Responsibilities:   - Control small claims, civil court, bankruptcy actions and other routine legal documents on assigned accounts as directed to protect the credit union's interest in collateral and follow progress to conclusions. - Responsible for reviewing all billings from attorneys, process servers and repossession agents for assigned accounts. - Responsible for...

Reports to: Director, Agile Project Management   Functions Supervised: None  

Reports to: Director, Agile Project Management   Functions Supervised: None  

Reports to: Product Delivery Manager, Retail Experience   Functions Supervised: Retail Financial Services hardware and software environment.   Primary Functions: Provide product answers and system support to members and frontline support employees for RFS owned products, services, systems and equipment.   Duties and Responsibilities: - Provide member and staff support for the credit union's electronic service delivery platforms including, but not limited to, online and mobile access, ATM, branch...

Reports to: Product Delivery Manager, Retail Experience   Functions Supervised: Retail Financial Services hardware and software environment.   Primary Functions: Provide product answers and system support to members and frontline support employees for RFS owned products, services, systems and equipment.   Duties and Responsibilities: - Provide member and staff support for the credit union's electronic service delivery platforms including, but not limited to, online and mobile access, ATM, branch...

Reports To: Senior Special Credits Control Officer   Primary Functions: Perform collection activity on assigned accounts.   Duties and Responsibilities: - Contact members regarding delinquent financial obligations and make arrangements for repayment. - Respond to member inquiries regarding financial obligations owed to the credit union. - Perform "skip-traces" as required. - Analyze and initiate documentation necessary for refinancing loans and loan extension requests. - Analyze and recommend to supervisors, when appropriate, adverse actions on accounts to include,...

Reports to: Branch Manager Functions Supervised: Branch Activities and Staff   Primary Functions:Supervise the activities of the branch with an emphasis placed on creating positive member and employee experiences.  Model a consultative, empathetic, and personalized service approach with every interaction to exceed member service and sales performance standards that aligns with the Global Credit Union Management Philosophy.  Support the growth of the credit union by ensuring that individual, branch, and business line goals are met through cross sales...

Reports To: Varies by location   Primary Functions: Originate mortgage loans and promote related programs within the real estate profession and through personal networks.   Duties and Responsibilities: - Market mortgage loan programs to the real estate sales industry and to personal contacts. - Develop and maintain loan referral relationships with professionals in real estate, accounting, legal and financial planning fields. - Interview buyer/applicants and originate investor mortgage loans. Accept applications and input them to the origination system, provide required estimates...

Reports To: Varies by location   Primary Functions: Originate mortgage loans and promote related programs within the real estate profession and through personal networks.   Duties and Responsibilities: - Market mortgage loan programs to the real estate sales industry and to personal contacts. - Develop and maintain loan referral relationships with professionals in real estate, accounting, legal and financial planning fields. - Interview buyer/applicants and originate investor mortgage loans. Accept applications and input them to the origination system, provide required estimates...

Reports to: Domain Manager, Integration Engineering   Functions Supervised: None   Primary Functions: Actively participates developing and improving APIs and systems integrations with the Enterprise Integration Platform (EIP). Collaborates with multiple Product Development Teams providing development for integrations supporting products designed to achieve strategic business outcomes. Duties and Responsibilities: - Takes initiative in feature and user story development, executing responsibilities, and collaborating with Product Development...

Reports to: Domain Manager, Integration Engineering   Functions Supervised: None   Primary Functions: Actively participates developing and improving APIs and systems integrations with the Enterprise Integration Platform (EIP). Collaborates with multiple Product Development Teams providing development for integrations supporting products designed to achieve strategic business outcomes. Duties and Responsibilities: - Takes initiative in feature and user story development, executing responsibilities, and collaborating with Product Development...

Reports to: Domain Manager, Integration Engineering   Functions Supervised: None   Primary Functions: Actively participates developing and improving APIs and systems integrations with the Enterprise Integration Platform (EIP). Collaborates with multiple Product Development Teams providing development for integrations supporting products designed to achieve strategic business outcomes. Duties and Responsibilities: - Takes initiative in feature and user story development, executing responsibilities, and collaborating with Product Development...

Reports To: Varies by location   Functions Supervised: None   Primary Functions: Responsible for developing new business, structuring, underwriting, and closing of business and commercial loans, as well as monitoring and maintaining a loan portfolio.   Duties and Responsibilities:   - Meet with business members and prospective business members to promote the credit union's commercial loan services and solicit new...

Reports To: RVP, Commercial Lending - Varies by location   Functions Supervised: Small business lending.   Primary Functions: Responsible for structuring, approving and managing the credit union's small business loan activity.   Duties and Responsibilities:   - Responsible for reviewing, approving or declining loan that are processed through the business loan origination system. - Manage small business loan portfolio to...

Reports To: RVP, Commercial Lending - Varies by location   Functions Supervised: Small business lending.   Primary Functions: Responsible for structuring, approving and managing the credit union's small business loan activity.   Duties and Responsibilities:   - Responsible for reviewing, approving or declining loan that are processed through the business loan origination system. - Manage small business loan portfolio to...

Reports To: Varies by location   Functions Supervised: None   Primary Functions: Responsible for developing new business, structuring, underwriting, and closing of business and commercial loans, as well as monitoring and maintaining a loan portfolio.   Duties and Responsibilities:   - Meet with business members and prospective business members to promote the credit union's commercial loan services and solicit new...