Reports to: Domain Manager, Business Analysis
Functions Supervised: None
Primary Functions: Collaborates as a member of Product Development Teams in the analysis of business process and feature definition of product capabilities. An active collaborator with Product Development Team members developing products to achieve strategic business outcomes.
Duties and Responsibilities:
- Identify and solve business problems by collaborating in the development and implementation of value driven business solutions.
- Maintains a working...
Reports To: Senior SC Enforcement Officer
Primary Functions: Support functions associated with recovery and enforcement actions.
Duties and Responsibilities:
- Responsible for assigned general ledger and data entry for department.
- Responsible for accuracy and timeliness for generation of batch correspondence for department.
- Maintain credit union and department records, including, but not limited to, electronic and hard-copy files.
- Assist in preparation of legal files to include documentation,...
Reports To: Senior SC Enforcement Officer
Primary Functions: Support functions associated with recovery and enforcement actions.
Duties and Responsibilities:
- Responsible for assigned general ledger and data entry for department.
- Responsible for accuracy and timeliness for generation of batch correspondence for department.
- Maintain credit union and department records, including, but not limited to, electronic and hard-copy files.
- Assist in preparation of legal files to include documentation,...
Reports to: Domain Manager, Symitar Services
Functions Supervised: None
Primary Functions: Assists Product Development Teams in the engineering of Symitar development designed to achieve business outcomes.
Duties and Responsibilities:
- Participates in core feature and user story development, executing responsibilities, and collaborating with Product Development Team members.
- Designs Symitar solutions to satisfy technical requirements.
- Utilizes Symitar knowledge to write and complete user stories and product...
Reports to: Domain Manager, Symitar Services
Functions Supervised: None
Primary Functions: Assists Product Development Teams in the engineering of Symitar development designed to achieve business outcomes.
Duties and Responsibilities:
- Participates in core feature and user story development, executing responsibilities, and collaborating with Product Development Team members.
- Designs Symitar solutions to satisfy technical requirements.
- Utilizes Symitar knowledge to write and complete user stories and product...
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
Reports To: Senior SC Collateral Control Officer
Primary Functions: Control adverse actions associated with credit union collateral
Duties and Responsibilities:
- Comply with federal, state and local laws and credit union procedures and practices regarding adverse actions involving credit union collateral.
- Responsible for maintaining records and adherence with department procedures and practices for assignment of repossessions and remarketing of repossessed collateral.
- Responsible for maintaining...
Primary Functions: Direct and mature the credit union’s enterprise service delivery function, ensuring exceptional end user experience, operational stability, and high quality support across all technology services. Oversee Service Desk, Problem Management, and Transition & Change teams to ensure timely triage, resolution, and continuous improvement of technology incidents and problems in a hybrid cloud environment. Partner closely with Agile delivery teams to ensure operational readiness, smooth transitions, and alignment between product development and production support.
Primary Functions: Direct and mature the credit union’s enterprise service delivery function, ensuring exceptional end user experience, operational stability, and high quality support across all technology services. Oversee Service Desk, Problem Management, and Transition & Change teams to ensure timely triage, resolution, and continuous improvement of technology incidents and problems in a hybrid cloud environment. Partner closely with Agile delivery teams to ensure operational readiness, smooth transitions, and alignment between product development and production support.
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Provide branch assistance to area branches. Assist in conducting training to branch employees with an emphasis placed on providing prompt, professional, helpful, knowledgeable, and courteous member service while recommending financial products and services to meet member needs. Provide support regarding new products, services, technology, and new programs and processes to encourage change. Contribute to the growth of the credit union by achieving individual, branch, and business line goals through leadership...
Reports to: SVP, Mortgage Operations
Functions Supervised: Mortgage Underwriting, Credit Policy, and Production Support
Primary Functions: Responsible for development of credit policy, quality loan decisions and performance requirements of underwriting, and production support staff.
Reports to: SVP, Mortgage Operations
Functions Supervised: Mortgage Underwriting, Credit Policy, and Production Support
Primary Functions: Responsible for development of credit policy, quality loan decisions and performance requirements of underwriting, and production support staff.
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
Reports to: Branch Manager
Functions Supervised: Branch Activities and Staff
Primary Functions:Supervise the activities of the branch with an emphasis placed on creating positive member and employee experiences. Model a consultative, empathetic, and personalized service approach with every interaction to exceed member service and sales performance standards that aligns with the Global Credit Union Management Philosophy. Support the growth of the credit union by ensuring that individual, branch, and business line goals are met through cross sales...
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
Reports to: Loan Review Manager
Functions Supervised: None
Primary Functions: Monitor, collect and track financial information on new and existing borrowing relationships. Also responsible for managing and maintaining database relating to financial reporting requirements, annual loan reviews, collateral inspections and financial covenant testing
Duties and Responsibilities:
- Responsible for monitoring, collecting and tracking financial information from borrowers and guarantors for lending relationships with...
