Job Listings

Reports to: Manager, Fraud Strategy & Analytics   Functions Supervised: None   Primary Functions: This position contributes to Enterprise Fraud Management by developing and refining comprehensive reporting packages, including Monthly Business Reviews (MBRs), incident management decks, as well as performance and productivity reports. Essential duties include maintaining and updating key performance indicators (KPIs), departmental procedures, overseeing data and document collection, and synthesizing critical insights to create professional executive level reports.

Reports to: Manager, Fraud Strategy & Analytics   Functions Supervised: None   Primary Functions: This position contributes to Enterprise Fraud Management by developing and refining comprehensive reporting packages, including Monthly Business Reviews (MBRs), incident management decks, as well as performance and productivity reports. Essential duties include maintaining and updating key performance indicators (KPIs), departmental procedures, overseeing data and document collection, and synthesizing critical insights to create professional executive level reports.

Reports to: Fraud Strategy & Analytics Manager   Functions Supervised: None   Primary Functions: This position will develop and implement strategies to reduce fraud, conduct risk assessments, and analyze incidents to improve policies. This role collaborates across teams, optimizes fraud detection systems, monitors trends, and educates staff on anti-fraud practices.   Duties and Responsibilities: - Conduct risk reviews and product fraud assessments, partnering with Compliance, Digital Experience and other...

Reports to: Fraud Strategy & Analytics Manager   Functions Supervised: None   Primary Functions: This position will develop and implement strategies to reduce fraud, conduct risk assessments, and analyze incidents to improve policies. This role collaborates across teams, optimizes fraud detection systems, monitors trends, and educates staff on anti-fraud practices.   Duties and Responsibilities: - Conduct risk reviews and product fraud assessments, partnering with Compliance, Digital Experience and other...

Reports To: Assistant Member Service Center Team Manager   Primary Functions: Answer member telephone inquiries and provide excellent member service. Post or record and forward transactions to appropriate departments for processing.   Duties and Responsibilities: - Responsible for providing prompt, professional, helpful, knowledgeable and courteous member service. - In compliance with credit union marketing image and service delivery goals, answer inquiries and provide information on all types of accounts, loans and other credit union services. - Develop and maintain a current...

Reports To: Assistant Member Service Center Team Manager   Primary Functions: Answer member telephone inquiries and provide excellent member service. Post or record and forward transactions to appropriate departments for processing.   Duties and Responsibilities: - Responsible for providing prompt, professional, helpful, knowledgeable and courteous member service. - In compliance with credit union marketing image and service delivery goals, answer inquiries and provide information on all types of accounts, loans and other credit union services. - Develop and maintain a current...

Reports To: Assistant Member Service Center Team Manager   Primary Functions: Answer member telephone inquiries and provide excellent member service. Post or record and forward transactions to appropriate departments for processing.   Duties and Responsibilities: - Responsible for providing prompt, professional, helpful, knowledgeable and courteous member service. - In compliance with credit union marketing image and service delivery goals, answer inquiries and provide information on all types of accounts, loans and other credit union services. - Develop and maintain a current...

Reports to: Director, Agile Project Management   Functions Supervised: None  

Reports to: Director, Agile Project Management   Functions Supervised: None  

Reports To: Senior Special Credits Control Officer   Primary Functions: Perform collection activity on assigned accounts.   Duties and Responsibilities: - Contact members regarding delinquent financial obligations and make arrangements for repayment. - Respond to member inquiries regarding financial obligations owed to the credit union. - Perform "skip-traces" as required. - Analyze and initiate documentation necessary for refinancing loans and loan extension requests. - Analyze and recommend to supervisors, when appropriate, adverse actions on accounts to include,...

Reports to: Branch Manager Functions Supervised: Branch Activities and Staff   Primary Functions:Supervise the activities of the branch with an emphasis placed on creating positive member and employee experiences.  Model a consultative, empathetic, and personalized service approach with every interaction to exceed member service and sales performance standards that aligns with the Global Credit Union Management Philosophy.  Support the growth of the credit union by ensuring that individual, branch, and business line goals are met through cross sales...

Reports To: Varies by location   Primary Functions: Originate mortgage loans and promote related programs within the real estate profession and through personal networks.   Duties and Responsibilities: - Market mortgage loan programs to the real estate sales industry and to personal contacts. - Develop and maintain loan referral relationships with professionals in real estate, accounting, legal and financial planning fields. - Interview buyer/applicants and originate investor mortgage loans. Accept applications and input them to the origination system, provide required estimates...

Reports To: Varies by location   Primary Functions: Originate mortgage loans and promote related programs within the real estate profession and through personal networks.   Duties and Responsibilities: - Market mortgage loan programs to the real estate sales industry and to personal contacts. - Develop and maintain loan referral relationships with professionals in real estate, accounting, legal and financial planning fields. - Interview buyer/applicants and originate investor mortgage loans. Accept applications and input them to the origination system, provide required estimates...

Reports to: Domain Manager, Integration Engineering   Functions Supervised: None   Primary Functions: Actively participates developing and improving APIs and systems integrations with the Enterprise Integration Platform (EIP). Collaborates with multiple Product Development Teams providing development for integrations supporting products designed to achieve strategic business outcomes. Duties and Responsibilities: - Takes initiative in feature and user story development, executing responsibilities, and collaborating with Product Development...

Reports to: Domain Manager, Integration Engineering   Functions Supervised: None   Primary Functions: Actively participates developing and improving APIs and systems integrations with the Enterprise Integration Platform (EIP). Collaborates with multiple Product Development Teams providing development for integrations supporting products designed to achieve strategic business outcomes. Duties and Responsibilities: - Takes initiative in feature and user story development, executing responsibilities, and collaborating with Product Development...

Reports to: Domain Manager, Integration Engineering   Functions Supervised: None   Primary Functions: Actively participates developing and improving APIs and systems integrations with the Enterprise Integration Platform (EIP). Collaborates with multiple Product Development Teams providing development for integrations supporting products designed to achieve strategic business outcomes. Duties and Responsibilities: - Takes initiative in feature and user story development, executing responsibilities, and collaborating with Product Development...

Reports To: Varies by location   Functions Supervised: None   Primary Functions: Responsible for developing new business, structuring, underwriting, and closing of business and commercial loans, as well as monitoring and maintaining a loan portfolio.   Duties and Responsibilities:   - Meet with business members and prospective business members to promote the credit union's commercial loan services and solicit new...

Reports to: Fraud Operations Officer   Functions Supervised: None   Primary Functions: Perform activities in support of Fraud department. Responsible for locating documents to use as investigative tools for all cases related to online access, check fraud, financial exploitation, identity theft, and operational risk mitigation. Creating collection letters to other financial institutions to mitigate loss. Duties and Responsibilities: - Create and maintain complete and accurate case files including evidence and interview summary in the case...

Reports to: Domain Manager, Software Engineering   Functions Supervised: None   Primary Functions: Collaborates as a member of a Product Development Team in the engineering of software development user stories of product capabilities. An active collaborator with Product Development Team members in the development of products to achieve strategic business outcomes. Duties and Responsibilities: - Takes initiative in feature and user story development, executing responsibilities, and collaborating with Product Development Team...

Reports to: Domain Manager, Software Engineering   Functions Supervised: None   Primary Functions: Collaborates as a member of a Product Development Team in the engineering of software development user stories of product capabilities. An active collaborator with Product Development Team members in the development of products to achieve strategic business outcomes. Duties and Responsibilities: - Takes initiative in feature and user story development, executing responsibilities, and collaborating with Product Development Team...