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Reports to: Fraud Operations Officer
Functions Supervised: None
Primary Functions: Perform activities in support of Fraud department. Responsible for locating documents to use as investigative tools for all cases related to online access, check fraud, financial exploitation, identity theft, and operational risk mitigation. Creating collection letters to other financial institutions to mitigate loss.
Duties and Responsibilities:
- Create and maintain complete and accurate case files including evidence and interview summary in the case...
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
Reports to: Varies by location
Functions Supervised: Branch Services and Staff
Primary Functions: Responsible for overseeing branch operations, emphasizing employee engagement, mentoring staff for career pathing opportunities, and achieving the credit union's business and financial objectives. Foster a positive member and employee experience, through empathetic and personalized service with every interaction that aligns with Global Credit Union Management Philosophy. Report on branch activities, conduct community outreach, and consult with members to provide financial...
Reports to: Branch Manager
Functions Supervised: Branch Activities and Staff
Primary Functions:Supervise the activities of the branch with an emphasis placed on creating positive member and employee experiences. Model a consultative, empathetic, and personalized service approach with every interaction to exceed member service and sales performance standards that aligns with the Global Credit Union Management Philosophy. Support the growth of the credit union by ensuring that individual, branch, and business line goals are met through cross sales...
Reports to: Consumer Lending Title Supervisor
Functions Supervised: None
Reports to: Manager, Data Analytics
Functions Supervised: None
Reports to: Branch Manager
Functions Supervised: Branch Activities and Staff
Primary Functions:Supervise the activities of the branch with an emphasis placed on creating positive member and employee experiences. Model a consultative, empathetic, and personalized service approach with every interaction to exceed member service and sales performance standards that aligns with the Global Credit Union Management Philosophy. Support the growth of the credit union by ensuring that individual, branch, and business line goals are met through cross sales...
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
Reports To: Mortgage Process Development Supervisor
Primary Functions: Perform Tier 2 systems support and system configuration duties as part of the Real Estate Systems department.
Duties and Responsibilities:
- Maintain a basic working knowledge of mortgage workflow and processes.
- Provide Tier 2 software troubleshooting support, both on the Help Desk telephone and from the Real Estate Systems inbox for all systems/software administered by Real Estate Systems.
- Investigate confirmed software configuration...
Reports To: Mortgage Process Development Supervisor
Primary Functions: Perform Tier 2 systems support and system configuration duties as part of the Real Estate Systems department.
Duties and Responsibilities:
- Maintain a basic working knowledge of mortgage workflow and processes.
- Provide Tier 2 software troubleshooting support, both on the Help Desk telephone and from the Real Estate Systems inbox for all systems/software administered by Real Estate Systems.
- Investigate confirmed software configuration...
Reports to: Information Security Architect Supervisor
Functions Supervised: None
Primary Functions: Provide security engineering support via network security implementation, analysis, testing and monitoring.
Duties and Responsibilities:
- Assist with implementing, testing, managing, monitoring, and upgrading security solutions for the protection of the organization's data, systems, and networks
- Assist in the development in best practices policies, programs, procedures and security standards for the organization
- Serve as...
Reports to: Information Security Architect Supervisor
Functions Supervised: None
Primary Functions: Provide security engineering support via network security implementation, analysis, testing and monitoring.
Duties and Responsibilities:
- Assist with implementing, testing, managing, monitoring, and upgrading security solutions for the protection of the organization's data, systems, and networks
- Assist in the development in best practices policies, programs, procedures and security standards for the organization
- Serve as...
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...