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Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
Reports To: Mortgage Process Development Supervisor
Primary Functions: Perform Tier 2 systems support and system configuration duties as part of the Real Estate Systems department.
Duties and Responsibilities:
- Maintain a basic working knowledge of mortgage workflow and processes.
- Provide Tier 2 software troubleshooting support, both on the Help Desk telephone and from the Real Estate Systems inbox for all systems/software administered by Real Estate Systems.
- Investigate confirmed software configuration...
Reports To: Mortgage Process Development Supervisor
Primary Functions: Perform Tier 2 systems support and system configuration duties as part of the Real Estate Systems department.
Duties and Responsibilities:
- Maintain a basic working knowledge of mortgage workflow and processes.
- Provide Tier 2 software troubleshooting support, both on the Help Desk telephone and from the Real Estate Systems inbox for all systems/software administered by Real Estate Systems.
- Investigate confirmed software configuration...
Reports to: Information Security Architect Supervisor
Functions Supervised: None
Primary Functions: Provide security engineering support via network security implementation, analysis, testing and monitoring.
Duties and Responsibilities:
- Assist with implementing, testing, managing, monitoring, and upgrading security solutions for the protection of the organization's data, systems, and networks
- Assist in the development in best practices policies, programs, procedures and security standards for the organization
- Serve as...
Reports to: Information Security Architect Supervisor
Functions Supervised: None
Primary Functions: Provide security engineering support via network security implementation, analysis, testing and monitoring.
Duties and Responsibilities:
- Assist with implementing, testing, managing, monitoring, and upgrading security solutions for the protection of the organization's data, systems, and networks
- Assist in the development in best practices policies, programs, procedures and security standards for the organization
- Serve as...
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
Reports To: Senior Special Credits Control Officer
Primary Functions: Perform collection activity on assigned accounts.
Duties and Responsibilities:
- Contact members regarding delinquent financial obligations and make arrangements for repayment.
- Respond to member inquiries regarding financial obligations owed to the credit union.
- Perform "skip-traces" as required.
- Analyze and initiate documentation necessary for refinancing loans and loan extension requests.
- Analyze and recommend to supervisors, when appropriate, adverse actions on accounts to include,...
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
Reports to: Manager, Fair and Responsible Banking
Functions Supervised: None
Reports to: Manager, Fair and Responsible Banking
Functions Supervised: None
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
Reports To: Varies By Location
Primary Functions: Operations and marketing support for mortgage loan originators
Duties and Responsibilities:
- Assist and direct members and professional partners to appropriate individuals. Schedule and coordinate mortgage loan originator appointments as required.
- Respond to inquires and questions from members and professional partners and direct to appropriate personnel as needed.
- Assist MLO and processors to collect documentation from members as...
Reports to: Domain Manager, Integration Engineering
Functions Supervised: None
Primary Functions: Actively participates developing and improving APIs and systems integrations with the Enterprise Integration Platform (EIP). Collaborates with multiple Product Development Teams providing development for integrations supporting products designed to achieve strategic business outcomes.
Duties and Responsibilities:
- Takes initiative in feature and user story development, executing responsibilities, and collaborating with Product Development...
Reports to: Domain Manager, Integration Engineering
Functions Supervised: None
Primary Functions: Actively participates developing and improving APIs and systems integrations with the Enterprise Integration Platform (EIP). Collaborates with multiple Product Development Teams providing development for integrations supporting products designed to achieve strategic business outcomes.
Duties and Responsibilities:
- Takes initiative in feature and user story development, executing responsibilities, and collaborating with Product Development...