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Reports to: Manager, Budget and Financial Reporting
Functions Supervised: None
Primary Functions: Responsible for planning/budgeting and reporting for the Credit Union and CUSO’s.
Duties and Responsibilities:
- Assist in the credit union's and CUSO budgetary and forecasting processes including preparation, analysis, and monitoring.
- Assist with preparation of the monthly Accounting Board reporting and review related Board reports prepared by other departments.
- Perform GL variance analysis for the month end close process...
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
Reports to: Assistant Consumer Lending Funding Manager
Functions Supervised: Consumer Lending Funding Specialist I, II, III and Senior Consumer Lending Funding Specialist.
Reports to: Consumer Lending Funding Supervisor I or II, as assigned.
Functions Supervised: None
Reports to: Domain Manager, Symitar Services
Functions Supervised: None
Primary Functions: Assists Product Development Teams in the engineering of Symitar development designed to achieve business outcomes.
Duties and Responsibilities:
- Participates in core feature and user story development, executing responsibilities, and collaborating with Product Development Team members.
- Designs Symitar solutions to satisfy technical requirements.
- Utilizes Symitar knowledge to write and complete user stories and product...
Reports to: Domain Manager, Symitar Services
Functions Supervised: None
Primary Functions: Assists Product Development Teams in the engineering of Symitar development designed to achieve business outcomes.
Duties and Responsibilities:
- Participates in core feature and user story development, executing responsibilities, and collaborating with Product Development Team members.
- Designs Symitar solutions to satisfy technical requirements.
- Utilizes Symitar knowledge to write and complete user stories and product...
Reports to: Varies by location
Functions Supervised: Manage, direct and control the operations of the Member Service Center with an emphasis on service delivery, member advocacy and staff development.
Duties and Responsibilities:
- Responsible for providing prompt, professional, helpful, knowledgeable and courteous member service.
- Coach, lead and motivate MSC employees; promote participation in recommendation of products and services. Meet with employees regularly to establish and reinforce department and organizational goals.
- Ensure compliance with credit union...
Reports to: Dispute Resolution Officer
Functions Supervised: None
Primary Functions: Assist members with fraudulent and merchant dispute transactions on Debit Card, Credit Card and ACH according to federal regulations, VISA and NACHA operating rules, and Credit Union policies and procedures.
Duties and Responsibilities:
- Responsible for providing prompt, professional, helpful, knowledgeable and courteous member service.
- Develop a working knowledge of card and ACH dispute processes and systems.
- Develop and maintain a current working knowledge of...
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
Reports to: Branch Manager
Functions Supervised: Branch Activities and Staff
Primary Functions:Supervise the activities of the branch with an emphasis placed on creating positive member and employee experiences. Model a consultative, empathetic, and personalized service approach with every interaction to exceed member service and sales performance standards that aligns with the Global Credit Union Management Philosophy. Support the growth of the credit union by ensuring that individual, branch, and business line goals are met through cross sales...
Reports to: Branch Manager
Functions Supervised: Branch Activities and Staff
Primary Functions:Supervise the activities of the branch with an emphasis placed on creating positive member and employee experiences. Model a consultative, empathetic, and personalized service approach with every interaction to exceed member service and sales performance standards that aligns with the Global Credit Union Management Philosophy. Support the growth of the credit union by ensuring that individual, branch, and business line goals are met through cross sales...
Reports to: Manager, Data Analytics
Functions Supervised: None
Primary Functions: Lead and implement data engineering projects, support and maintain data pipelines, and provide expertise and best practices regarding data engineering. Typical data engineering projects focus on improving performance and adding features to existing data pipelines.
Duties and Responsibilities:
- Maintain in-depth understanding of relevant data engineering best practices
- Display expertise with tools needed to debug and diagnose issues
- Design, implement, and deploy a...
Reports to: Credit Administration Manager
Functions Supervised: None
Primary Functions: Responsible for providing an independent comprehensive written evaluation of commercial loans and relationships. This position will also assist in the preparation of annual reviews.
Duties and Responsibilities:
- Evaluates financial statements and prepares independent written credit evaluations. Reports will include a comprehensive...
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
Reports to: Information Security Architect Supervisor
Functions Supervised: None
Primary Functions: Provide security engineering support via network security implementation, analysis, testing and monitoring.
Duties and Responsibilities:
- Implementing, testing, managing, monitoring, and upgrading security solutions for the protection of the organization's data, systems, and networks
- Assist in the development in best practices policies, programs, procedures and security standards for the organization
- Serve as escalation...
Reports to: Information Security Architect Supervisor
Functions Supervised: None
Primary Functions: Provide security engineering support via network security implementation, analysis, testing and monitoring.
Duties and Responsibilities:
- Implementing, testing, managing, monitoring, and upgrading security solutions for the protection of the organization's data, systems, and networks
- Assist in the development in best practices policies, programs, procedures and security standards for the organization
- Serve as escalation...