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Reports to: Consumer Lending Account Support Supervisor
Functions Supervised: None
Primary Functions: Responsible for credit reporting and disputes on consumer loans, discontinuance and suspension of services, department reporting, and loan amendment processing.
Duties and Responsibilities:
- Responsible for processing credit bureau disputes and related functions on consumer and real estate accounts.
- Responsible for matters relating to identity theft associated with member and non-member...
$1,500 Signing Bonus*
*Eligible new hire's first day of employment must be on or between October 1, 2024 - December 31, 2024. Other terms and conditions apply.
Reports To: Assistant Member Service Center Team Manager
Primary Functions: Answer member telephone inquiries and provide excellent member service. Post or record and forward transactions to appropriate departments for processing.
Duties and Responsibilities:
- Responsible...
$1,500 Signing Bonus*
*Eligible new hire's first day of employment must be on or between October 1, 2024 - December 31, 2024. Other terms and conditions apply.
Reports To: Assistant Member Service Center Team Manager
Primary Functions: Answer member telephone inquiries and provide excellent member service. Post or record and forward transactions to appropriate departments for processing.
Duties and Responsibilities:
- Responsible...
$1,500 Signing Bonus*
*Eligible new hire's first day of employment must be on or between October 1, 2024 - December 31, 2024. Other terms and conditions apply.
Reports To: Assistant Member Service Center Team Manager
Primary Functions: Answer member telephone inquiries and provide excellent member service. Post or record and forward transactions to appropriate departments for processing.
Duties and Responsibilities:
- Responsible...
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
Reports To: Varies by location
Primary Functions: Answering the telephone and managing the switchboard. Greeting and escorting clients and visitors to the proper party. Maintaining the professional image of the Credit Union to callers and visitors. Assist the AVP in administrative support and marketing activities for the mortgage office.
Duties and Responsibilities:
- Act as receptionist for the company; handle incoming calls and/or transfer of calls in a professional and courteous manner.
- Assist and direct clients to appropriate individuals, and schedule and coordinate...
Reports to: Special Credits Enforcement Manager
Functions Supervised: Special Credits Enforcement Litigation
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
Reports to: Varies by location
Functions Supervised: Branch Services and Staff
Primary Functions: Responsible for overseeing branch operations, emphasizing employee engagement, mentoring staff for career pathing opportunities, and achieving the credit union's business and financial objectives. Foster a positive member and employee experience, through empathetic and personalized service with every interaction that aligns with Global Credit Union Management Philosophy. Report on branch activities, conduct community outreach, and consult with members to provide financial...
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
Reports To: Mortgage Servicing Administration Officer
Primary Functions: Provide customer service to mortgage and real estate loan borrowers by responding to various requests and providing accurate information in a timely manner.
Duties and Responsibilities:
- Prepares reconveyances on paid off real estate loans in a timely manner.
- Maintains tracking of paid in full real estate loans on PC and prepares reconveyance package for filming.
- Prepares subordination requests and documents for management...
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
Reports to: Complaint Management Officer
Functions Supervised: None
Primary...
Reports to: Complaint Management Officer
Functions Supervised: None
Primary...
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
Reports To: Real Estate Loan Center Manager
Primary Functions: Originate real estate and mortgage loans.
Duties and Responsibilities:
- Ensure members provided timely and accurate information on the credit union's real estate loan programs, handle member inquires related to real estate or mortgage loans.
- Answer all in-coming calls as necessary pertaining to real estate and mortgage lending issues. Provide back in the telephone queue.
- Maintain current in depth knowledge of real estate lending policies and...
Reports To: Real Estate Loan Center Manager
Primary Functions: Originate real estate and mortgage loans.
Duties and Responsibilities:
- Ensure members provided timely and accurate information on the credit union's real estate loan programs, handle member inquires related to real estate or mortgage loans.
- Answer all in-coming calls as necessary pertaining to real estate and mortgage lending issues. Provide back in the telephone queue.
- Maintain current in depth knowledge of real estate lending policies and...
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...