Job Listings

Reports to: Varies by location   Functions Supervised: None   Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...

Reports to: Varies by location   Functions Supervised: None   Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...

Reports To: Assistant Member Service Center Team Manager   Primary Functions: Answer member telephone inquiries and provide excellent member service. Post or record and forward transactions to appropriate departments for processing.   Duties and Responsibilities: - Responsible for providing prompt, professional, helpful, knowledgeable and courteous member service. - In compliance with credit union marketing image and service delivery goals, answer inquiries and provide information on all types of accounts, loans and other credit union services. - Develop and maintain a current...

Reports To: Assistant Member Service Center Team Manager   Primary Functions: Answer member telephone inquiries and provide excellent member service. Post or record and forward transactions to appropriate departments for processing.   Duties and Responsibilities: - Responsible for providing prompt, professional, helpful, knowledgeable and courteous member service. - In compliance with credit union marketing image and service delivery goals, answer inquiries and provide information on all types of accounts, loans and other credit union services. - Develop and maintain a current...

Reports To: Assistant Member Service Center Team Manager   Primary Functions: Answer member telephone inquiries and provide excellent member service. Post or record and forward transactions to appropriate departments for processing.   Duties and Responsibilities: - Responsible for providing prompt, professional, helpful, knowledgeable and courteous member service. - In compliance with credit union marketing image and service delivery goals, answer inquiries and provide information on all types of accounts, loans and other credit union services. - Develop and maintain a current...

Reports to: Varies by location   Functions Supervised: None   Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...

Reports to: Varies by location   Functions Supervised: None   Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...

Reports to: Dispute Resolution Officer Functions Supervised: None   Primary Functions: Assist members with fraudulent and merchant dispute transactions on Debit Card, Credit Card and ACH according to federal regulations, VISA and NACHA operating rules, and Credit Union policies and procedures. Duties and Responsibilities: - Responsible for providing prompt, professional, helpful, knowledgeable and courteous member service. - Develop a working knowledge of card and ACH dispute processes and systems. - Develop and maintain a current working knowledge of...

Reports To: SC Recovery Manager   This is a Supervisory Position   Functions Supervised: Recovery   Primary Functions: Perform collection activity on assigned accounts.   Duties and Responsibilities:   - Perform all duties of a Special Credits Recovery Officer III. - Responsible for the review of Recovery collection and associated work and for making recommendations...

Reports to: Consumer Lending Quality Control Supervisor   Functions Supervised: None  

Reports to:Senior Vice President, IM Operations   Functions Supervised: None   Primary Functions: Work with all stakeholders, inside and outside the product team, to collaboratively develop and execute product strategies and roadmaps. Develop user stories, refine backlogs, and acts as the voice of the customer.   Duties and Responsibilities: - Liaison for product owners, development teams and related stakeholders to assure that product...

Reports to:Senior Vice President, IM Operations   Functions Supervised: None   Primary Functions: Work with all stakeholders, inside and outside the product team, to collaboratively develop and execute product strategies and roadmaps. Develop user stories, refine backlogs, and acts as the voice of the customer.   Duties and Responsibilities: - Liaison for product owners, development teams and related stakeholders to assure that product...

Reports to:Senior Vice President, IM Operations   Functions Supervised: None   Primary Functions: Work with all stakeholders, inside and outside the product team, to collaboratively develop and execute product strategies and roadmaps. Develop user stories, refine backlogs, and acts as the voice of the customer.   Duties and Responsibilities: - Liaison for product owners, development teams and related stakeholders to assure that product...

Reports to:Senior Vice President, IM Operations   Functions Supervised: None   Primary Functions: Work with all stakeholders, inside and outside the product team, to collaboratively develop and execute product strategies and roadmaps. Develop user stories, refine backlogs, and acts as the voice of the customer.   Duties and Responsibilities: - Liaison for product owners, development teams and related stakeholders to assure that product...

Reports to: Consumer Lending Quality Control Supervisor   Functions Supervised: None  

Reports to: Varies by location   Functions Supervised: None   Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...

Reports to: Varies by location   Functions Supervised: None   Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...

Reports to: Varies by location   Functions Supervised: None   Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...

Reports to: Consumer Lending Administration Supervisor   Functions Supervised: None   Primary Functions: Teller and other administrative support of all Consumer Lending department functions (lending departments include consumer loan origination, servicing, and collection teams).

Reports to: Varies by location   Functions Supervised: None   Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...