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Reports to: Payroll Manager
Functions Supervised: None
Primary Functions: Responsible for all functions related to the processing of employee payroll for Global Credit Union and related companies.
Duties and Responsibilities:
- Perform all necessary calculations and data system input in preparation of the employee payrolls. Perform related report review, auditing and balancing requirements prior to finalizing for Global Credit Union and related companies. Meet payroll processing and regulatory reporting...
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
Reports To: Mortgage Systems Administrator
Primary Functions: Provide first line Help Desk Support for all systems/software administered by Mortgage Systems.
Duties and Responsibilities:
- Answer user questions and troubleshoot problems; both on the Help Desk telephone and from the Real Estate Systems inbox for all systems/software administered by Mortgage Systems.
- Set up new users, transfer users within Mortgage and Real Estate, and deactivate users in all systems administered by Mortgage Systems. Create user...
Reports To: Mortgage Systems Administrator
Primary Functions: Provide first line Help Desk Support for all systems/software administered by Mortgage Systems.
Duties and Responsibilities:
- Answer user questions and troubleshoot problems; both on the Help Desk telephone and from the Real Estate Systems inbox for all systems/software administered by Mortgage Systems.
- Set up new users, transfer users within Mortgage and Real Estate, and deactivate users in all systems administered by Mortgage Systems. Create user...
Reports To: RE Loan Center Supervisor
Primary Functions: Answer real estate and mortgage loan related telephone inquires and complete credit applications.
Duties and Responsibilities:
- Answer all in-coming calls as necessary pertaining to real estate and mortgage lending issues.
- Maintain current in-depth knowledge of real estate and mortgage lending policies and guidelines.
- Obtain the information necessary to complete credit applications and related documentation.
- Direct members to appropriate individuals and schedule appointments for originators as...
Reports To: RE Loan Center Supervisor
Primary Functions: Answer real estate and mortgage loan related telephone inquires and complete credit applications.
Duties and Responsibilities:
- Answer all in-coming calls as necessary pertaining to real estate and mortgage lending issues.
- Maintain current in-depth knowledge of real estate and mortgage lending policies and guidelines.
- Obtain the information necessary to complete credit applications and related documentation.
- Direct members to appropriate individuals and schedule appointments for originators as...
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
Reports to: Consumer Lending Credit Analyst Officer
Primary Functions: Underwrite consumer loan requests.
Reports To: Varies by location
Primary Functions: Maintenance of credit union facilities.
Duties and Responsibilities:
- Inspect and maintain credit union facilities. Prepare periodic facility inspection and conditions reports as required.
- Perform higher level maintenance and repairs on credit union facilities to ensure they are maintained in a manner that is consistent with member and management expectations.
- Ensure assigned maintenance activities are completed in a timely and efficient...
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
Reports To: Senior SC Recovery Officer
Primary Functions: Responsible for collection of charged-off financial obligations owed to the credit union.
Duties and Responsibilities:
- Contact members regarding charged-off accounts and arrange for repayment of those debts.
- Respond to member inquires regarding financial obligations owed to the credit union.
- Perform "skip traces" as required.
- Arrange and approve settlements and payment agreements as necessary on charged-off accounts within credit union...
Reports to: Director, Consumer Compliance
Functions Supervised: Compliance Advice & Guidance, Complaint Management, Regulatory Change Management, Privacy, and Records Management.
Reports to: Director, Consumer Compliance
Functions Supervised: Compliance Advice & Guidance, Complaint Management, Regulatory Change Management, Privacy, and Records Management.
Reports To: Assistant Member Service Center Team Manager
Primary Functions: Answer member telephone inquiries and provide excellent member service. Post or record and forward transactions to appropriate departments for processing.
Duties and Responsibilities:
- Responsible for providing prompt, professional, helpful, knowledgeable and courteous member service.
- In compliance with credit union marketing image and service delivery goals, answer inquiries and provide information on all types of accounts, loans and other credit union services.
- Develop and maintain a current...
Reports To: Assistant Member Service Center Team Manager
Primary Functions: Answer member telephone inquiries and provide excellent member service. Post or record and forward transactions to appropriate departments for processing.
Duties and Responsibilities:
- Responsible for providing prompt, professional, helpful, knowledgeable and courteous member service.
- In compliance with credit union marketing image and service delivery goals, answer inquiries and provide information on all types of accounts, loans and other credit union services.
- Develop and maintain a current...
Reports To: Assistant Member Service Center Team Manager
Primary Functions: Answer member telephone inquiries and provide excellent member service. Post or record and forward transactions to appropriate departments for processing.
Duties and Responsibilities:
- Responsible for providing prompt, professional, helpful, knowledgeable and courteous member service.
- In compliance with credit union marketing image and service delivery goals, answer inquiries and provide information on all types of accounts, loans and other credit union services.
- Develop and maintain a current...
Reports To: Assistant Member Service Center Team Manager
Primary Functions: Answer member telephone inquiries and provide excellent member service. Post or record and forward transactions to appropriate departments for processing.
Duties and Responsibilities:
- Responsible for providing prompt, professional, helpful, knowledgeable and courteous member service.
- In compliance with credit union marketing image and service delivery goals, answer inquiries and provide information on all types of accounts, loans and other credit union services.
- Develop and maintain a current...