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Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
Reports to: Dispute Resolution Officer
Functions Supervised: None
Primary Functions: Assist members with fraudulent and merchant dispute transactions on Debit Card, Credit Card and ACH according to federal regulations, VISA and NACHA operating rules, and Credit Union policies and procedures.
Duties and Responsibilities:
- Responsible for providing prompt, professional, helpful, knowledgeable and courteous member service.
- Develop a working knowledge of card and ACH dispute processes and systems.
- Develop and maintain a current working knowledge of...
Reports To: Real Estate Loan Center Manager
Primary Functions: Originate real estate and mortgage loans.
Duties and Responsibilities:
- Ensure members provided timely and accurate information on the credit union's real estate loan programs, handle member inquires related to real estate or mortgage loans.
- Answer all in-coming calls as necessary pertaining to real estate and mortgage lending issues. Provide back in the telephone queue.
- Maintain current in depth knowledge of real estate lending policies and guidelines. Maintain current general knowledge of mortgage lending...
Reports To: SVP, Mortgage Risk Management and Servicing
This is a Supervisory Position
Functions Supervised: Manages Mortgage Quality Control and Program/Regulatory Compliance
Primary Functions: Ensure mortgage and real estate lending compliance with investor, guarantor, and regulatory requirements. Ensure loan quality through pre-closing and post-closing review processes.
Duties and Responsibilities:
Reports To: Mortgage Quality Control Compliance Manager
Functions Supervised: Quality Control Officers in all areas
Primary Functions: Supervise and perform quality control on mortgage and real estate loans: coordinate responses to investor/insurer/regulatory audits.
Duties and Responsibilities:
- Supervise QC Officers performing all audit functions required for mortgage loans as outlined in the Quality Control Policies and...
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
Reports To: SVP, Mortgage Risk Management and Servicing
This is a Supervisory Position
Functions Supervised: Manages Mortgage Quality Control and Program/Regulatory Compliance
Primary Functions: Ensure mortgage and real estate lending compliance with investor, guarantor, and regulatory requirements. Ensure loan quality through pre-closing and post-closing review processes.
Duties and Responsibilities:
Reports To: Mortgage Quality Control Compliance Manager
Functions Supervised: Quality Control Officers in all areas
Primary Functions: Supervise and perform quality control on mortgage and real estate loans: coordinate responses to investor/insurer/regulatory audits.
Duties and Responsibilities:
- Supervise QC Officers performing all audit functions required for mortgage loans as outlined in the Quality Control Policies and...
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
Reports to: Varies by location
Functions Supervised: Branch Services and Staff
Primary Functions: Responsible for overseeing branch operations, emphasizing employee engagement, mentoring staff for career pathing opportunities, and achieving the credit union's business and financial objectives. Foster a positive member and employee experience, through empathetic and personalized service with every interaction that aligns with Global Credit Union Management Philosophy. Report on branch activities, conduct community outreach, and consult with members to provide financial...
Reports to: Consumer Lending Product Owner
Functions Supervised: None
Primary...
Reports to: Consumer Lending Product Owner
Functions Supervised: None
Primary...
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
$1,500 Signing Bonus*
*Eligible new hire's first day of employment must be on or between October 1, 2024 - December 31, 2024. Other terms and conditions apply.
Reports To: Assistant Member Service Center Team Manager
Primary Functions: Answer member telephone inquiries and provide excellent member service. Post or record and forward transactions to appropriate departments for processing.
Duties and Responsibilities:
- Responsible...
$1,500 Signing Bonus*
*Eligible new hire's first day of employment must be on or between October 1, 2024 - December 31, 2024. Other terms and conditions apply.
Reports To: Assistant Member Service Center Team Manager
Primary Functions: Answer member telephone inquiries and provide excellent member service. Post or record and forward transactions to appropriate departments for processing.
Duties and Responsibilities:
- Responsible...
$1,500 Signing Bonus*
*Eligible new hire's first day of employment must be on or between October 1, 2024 - December 31, 2024. Other terms and conditions apply.
Reports To: Assistant Member Service Center Team Manager
Primary Functions: Answer member telephone inquiries and provide excellent member service. Post or record and forward transactions to appropriate departments for processing.
Duties and Responsibilities:
- Responsible...
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...