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Reports To: Senior Special Credits Control Officer
Primary Functions: Perform collection activity on assigned accounts.
Duties and Responsibilities:
- Contact members regarding delinquent financial obligations and make arrangements for repayment.
- Respond to member inquiries regarding financial obligations owed to the credit union.
- Perform "skip-traces" as required.
- Analyze and initiate documentation necessary for refinancing loans and loan extension requests.
- Analyze and recommend to supervisors, when appropriate, adverse actions on accounts to include,...
Reports To: Mortgage Quality Control Compliance Manager
Functions Supervised: Quality Control Officers in all areas
Primary Functions: Supervise and perform quality control on mortgage and real estate loans: coordinate responses to investor/insurer/regulatory audits.
Duties and Responsibilities:
- Supervise QC Officers performing all audit functions required for mortgage loans as outlined in the Quality Control Policies and...
Reports To: Mortgage Quality Control Compliance Manager
Functions Supervised: Quality Control Officers in all areas
Primary Functions: Supervise and perform quality control on mortgage and real estate loans: coordinate responses to investor/insurer/regulatory audits.
Duties and Responsibilities:
- Supervise QC Officers performing all audit functions required for mortgage loans as outlined in the Quality Control Policies and...
Reports To: Regional Vice President, A U M C
This is a Supervisory Position
Functions Supervised: Mortgage Loan Originators and Office Operations
Primary Functions: Originate mortgage loans and manage branch office operations.
Duties and Responsibilities:
- Sell mortgage loan services to the real estate community and promote the general business interests of the company.
- Foster positive office interactions and model successful sales...
$1,500 Signing Bonus*
*Eligible new hire's first day of employment must be on or between March 17, 2025 - June 16, 2025. Other terms and conditions apply.
Reports to: Varies by location
Functions Supervised: None
$1,500 Signing Bonus*
*Eligible new hire's first day of employment must be on or between March 17, 2025 - June 16, 2025. Other terms and conditions apply.
Reports to: Varies by location
Functions Supervised: None
Reports To: Facilities Manager I - AK
Functions Supervised: Mechanical Projects and Mechanical Systems Specialist Primary Functions
Primary Functions: Maintenance and Repair of Mechanical Systems for Credit Union Facilities
Duties and Responsibilities:
- Inspect and maintain credit union facilities. Prepare facility inspection and condition reports as required.
- Establish and implement a Preventive Maintenance program.
- Perform maintenance and...
Reports to: Procurement and Supply Supervisor
Functions Supervised: Warehouse, Supply Catalog, Procurement, Inventory, Distribution Center
Primary...
Reports to: Senior Vice President, Business Intelligence
Functions Supervised: Enterprise Data
Primary Functions: Responsible for eliciting business requirements, designing, building and supporting the enterprise data components including the enterprise data warehouse (EDW) master data management (MDM), ensuring data quality, setting and executing on the data strategy, analysis and visualization of data, and artificial intelligence / machine leaning (AI/ML).
Duties and Responsibilities:
- Develop, monitor and manage the expectations and...
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and...
$1,500 Signing Bonus*
*Eligible new hire's first day of employment must be on or between March 17, 2025 - June 16, 2025. Other terms and conditions apply.
Reports To: Assistant Member Service Center Team Manager
Primary Functions: Answer member telephone inquiries and provide excellent member service. Post or record and forward transactions to appropriate departments for processing.
Duties and Responsibilities:
- Responsible for...
$1,500 Signing Bonus*
*Eligible new hire's first day of employment must be on or between March 17, 2025 - June 16, 2025. Other terms and conditions apply.
Reports To: Assistant Member Service Center Team Manager
Primary Functions: Answer member telephone inquiries and provide excellent member service. Post or record and forward transactions to appropriate departments for processing.
Duties and Responsibilities:
- Responsible for...
$1,500 Signing Bonus*
*Eligible new hire's first day of employment must be on or between March 17, 2025 - June 16, 2025. Other terms and conditions apply.
Reports To: Assistant Member Service Center Team Manager
Primary Functions: Answer member telephone inquiries and provide excellent member service. Post or record and forward transactions to appropriate departments for processing.
Duties and Responsibilities:
- Responsible for...
$1,500 Signing Bonus*
*Eligible new hire's first day of employment must be on or between March 17, 2025 - June 16, 2025. Other terms and conditions apply.
Reports To: Assistant Member Service Center Team Manager
Primary Functions: Answer member telephone inquiries and provide excellent member service. Post or record and forward transactions to appropriate departments for processing.
Duties and Responsibilities:
- Responsible for...
Reports To: Executive Director, Retail Financial Services
This is a Supervisory Position
Functions Supervised: Member Service Center
Primary Functions: Oversee the operations of the Member Service Center focusing on service excellence, member advocacy and employee development. Lead the integration and strategic management of the contact center technology platform to enhance contact center operations. Champion a robust workforce management and quality assurance program to optimize staff efficiency...
Reports To: Executive Director, Retail Financial Services
This is a Supervisory Position
Functions Supervised: Member Service Center
Primary Functions: Oversee the operations of the Member Service Center focusing on service excellence, member advocacy and employee development. Lead the integration and strategic management of the contact center technology platform to enhance contact center operations. Champion a robust workforce management and quality assurance program to optimize staff efficiency...
Reports To: Mortgage Quality Control Compliance Manager
Functions Supervised: Quality Control Officers in all areas
Primary Functions: Supervise and perform quality control on mortgage and real estate loans: coordinate responses to investor/insurer/regulatory audits.
Duties and Responsibilities:
- Supervise QC Officers performing all audit functions required for mortgage loans as outlined in the Quality Control Policies and...
Reports To: Mortgage Quality Control Compliance Manager
Functions Supervised: Quality Control Officers in all areas
Primary Functions: Supervise and perform quality control on mortgage and real estate loans: coordinate responses to investor/insurer/regulatory audits.
Duties and Responsibilities:
- Supervise QC Officers performing all audit functions required for mortgage loans as outlined in the Quality Control Policies and...
Reports to: Mortgage Process Development Manager
Functions Supervised: Mortgage software administration, maintenance functions and the Real Estate Systems Help Desk.
Reports To: Senior Special Credits Control Officer
Primary Functions: Perform collection activity on assigned accounts.
Duties and Responsibilities:
- Contact members regarding delinquent financial obligations and make arrangements for repayment.
- Respond to member inquiries regarding financial obligations owed to the credit union.
- Perform "skip-traces" as required.
- Analyze and initiate documentation necessary for refinancing loans and loan extension requests.
- Analyze and recommend to supervisors, when appropriate, adverse actions on accounts to include,...