Consumer Lending Compliance Manager

Reports to: Consumer Lending Risk Manager

Functions Supervised:Consumer Lending Documentation, Consumer Lending Compliance

Primary Functions: Responsible for oversight and coordination of Compliance, Documentation for all Consumer Lending departments (Lending departments include consumer loan origination, servicing, and collection teams). Lead Consumer Lending business unit initiatives to improve productivity, efficiency, and compliance in internal processes. Conduct, manage, and oversee required enterprise risk assessments, business continuity planning, compliance research and guidance, Vendor Management, participation in Internal and External Audits as well as regulatory examinations, and regulatory and financial reporting.

Duties and Responsibilities:

1. Responsible for the direct supervision and management of Consumer Lending Compliance and Documentation team members to support their personal and professional development and growth.
2. Responsible for ensuring adherence to credit union, State, and federal regulator mandates within all Consumer Lending departments and teams.
3. Responsible for providing support and assistance to Executive management in strategic planning for the consumer lending business line, with a specific emphasis on developing compliance oversight.
4. Responsible for embodying a top-to-bottom commitment to compliance culture in all lending and servicing teams.
5. Responsible for identifying and reviewing regulatory changes related to Consumer Lending business line functions and as necessary propose and facilitate changes to related policies, procedures, and practices.
6. Responsible for completion and submission of business line risk assessments as directed by Enterprise Risk Management.
7. Responsible for documentation of business line policies, procedures, practices, and correspondence to comply with Board and regulatory requirements.
8. Act as the primary coordinator and manager for all internal and external audits, to include audits conducted by the credit union's federal regulators.
9. Ensure regulatory compliance is integrated in all stages of product and services evaluation, development, testing, and deployment.
10. Support the development, deployment, and maintenance of the credit union’s Compliance Management System and the “Three Lines of Defense” regulatory philosophy upon which it is based.

Education: Bachelor's degree in legal studies, business, finance, or related field expected. Advance degrees in law, business and/or other applicable professional compliance related certifications preferred (e.g., Juris Doctorate, Credit Union Compliance Expert).

Creditable Experience in Lieu of Education: A minimum of 10 years of applicable experience in a heavily regulated industry. Demonstrated understanding of consumer and credit card lending, collections, and servicing including knowledge of applicable laws and regulations, or equivalent experience with a credit union or other financial institution.

Experience/Skills: “Soft Skills” (e.g., Empathy, communication, active listening, trustworthy, respectful, supportive, and motivational) are required. Candidates must have experience acceptable to management in consumer and credit card lending, collections, and servicing fields. Must possess exceptional verbal and written communication skills. Applicants must be capable of exercising independent judgment regarding significant changes in the business unit and must be capable of operating with limited managerial oversight. Applicants must have experience reviewing and understanding rules and regulations as they apply to financial institutions. Applicants must have an acceptable and demonstrated ability to be detail orientated for review of both system and non-system driven processes.

Tenure: Categories will be determined by the candidate's education and/or experience. Advancement requires management recommendation and will be based on the candidate's performance and/or certifications.

Consumer Lending Compliance Manager (Category 06)

Salary Pay Range: $100,331 - $172,572 annually. Starting base salary will be determined based on candidate experience, qualifications, education, and local or state wage requirements, if applicable and will fall within the range provided above.

In accordance with our Salary Administration policy, new hire base salaries generally fall within the minimum to midpoint of the listed range.

• Short-term and long-term incentives
• Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
• 401(k) plan with a 5% match
• Employee Assistance Program (EAP)
• Life and disability coverage
• Voluntary cash benefits for accident, hospitalization and critical illness
• Tuition Reimbursement
• Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
• Click here to view Global’s comprehensive Benefits Programs

Equal Opportunity Employer