Fraud Analyst I, II

Reports to: Fraud Analytics Manager

Functions Supervised: None

Primary Functions: Perform qualitative and quantitative analysis of fraud-related data, systems, and processes. Develop fraud detection and decisioning strategies to mitigate the impact of fraud and implement in code. Balance fraud loss prevention, member experience, and operational efficiency in line with product strategies, enterprise financial plans, and the capacity of operational departments. Develop operational and performance reporting for fraud-related processes and systems. Execute the development, creation and implementation of fraud detection and prevention systems utilizing a proprietary programming/scripting language.

Duties and Responsibilities:

1. All duties and responsibilities of a Fraud Analyst I.
2. Develop and maintain advanced analytical and communication skills, knowledge of payments and fraud, and understanding of Credit Union-wide systems, processes, and priorities.
3. Maintain a working knowledge of current fraud detection system’s model performance and ensure it operates as expected according to current, published documentation.
4. Review and analyze existing fraud detection strategies to identify new and improved approaches for fraud detection and prevention in trackers, hotlists, and workflows.
5. Participate and engage in strategic implementation of new systems, processes and roles in accordance with vendor management.
6. Operate with a working knowledge and consideration of the necessity of compliance and data governance in all fraud strategy and mitigation techniques.
7. Maintain awareness of fraud-related best practices, methods, and technologies both inside and outside of the Credit Union; present recommendations to promote optimal use and adoption.
8. Perform other duties as assigned.

Education: Bachelor's Degree with a significant quantitative component

Creditable Experience in Lieu of Education: 4 years of experience in a comparable position in addition to experience/skills requirements below.

Experience/Skills: Demonstrated ability to learn at least basic skills in programming/scripting, statistics, organization of information systems, mathematical optimization, and machine learning. Ability to communicate clearly and concisely, both verbally and via written and visual reports. Ability to perform sound qualitative and quantitative analysis, exercise good judgment, and balance competing priorities effectively. Ability to manage the stress of the risk, uncertainty, and change inherent to fraud. Must be well organized, self-motivated, and eager to learn, and require minimal direct supervision. Capacity to work in a fast-paced and dynamic environment with a drive to deliver outstanding results.

Tenure: Assignment to the Fraud Analyst I category 10 or Fraud Analyst II category 09 will be determined by the candidate's education and/or experience. Advancement requires management recommendation and will be based on the candidate's experience and performance.

Salary Pay Range:

• Fraud Analyst I (Category 10): $63,233 - $99,908 annually
• Fraud Analyst II (Category 09): $69,557 - $112,677 annually

Starting base salary will be determined based on candidate experience, qualifications, education, and local or state wage requirements, if applicable and will fall within the range provided above.

In accordance with our Salary Administration policy, new hire base salaries generally fall within the minimum to midpoint of the listed range.

• Short-term and long-term incentives
• Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
• 401(k) plan with a 5% match
• Employee Assistance Program (EAP)
• Life and disability coverage
• Voluntary cash benefits for accident, hospitalization and critical illness
• Tuition Reimbursement
• Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
• Click here to view Global’s comprehensive Benefits Programs

Equal Opportunity Employer