Consumer Lending Operations Administration Support Specialist I

Reports to: Consumer Lending Operations Administration Support Supervisor

Functions Supervised: None

Primary Functions: Research and support of Special Credits collection function.

Duties and Responsibilities:

1. Responsible for accuracy and timely generation of batch and other correspondence for Special Credits.
2. Responsible for assigned data entry and timely and accurate preparation of documents for the department.
3. Assist in preparation of files for repossession and third-party vendor actions for aftermarket product cancellations.
4. Maintain credit union and department records, including but not limited to, electronic and hard-copy files.
5. Assist in research accounts as required for collection action, recovery, debit validation, and aftermarket product refunds.
6. Provide support for staff members by training and developing familiarity with collection and other Administration functions.
7. Perform other duties as assigned.

Education:  High school graduate or equivalent.

Creditable Experience in Lieu of Education: Not Applicable

Experience/Skills: Six months of general office work experience with some knowledge of lending or collections preferred. Strong written and oral communication skills required. Working familiarity with MS Office suite.

Tenure: Consumer Lending Operations Administration Support Specialist II or III, Category 15 or 14, requires proven acceptable performance standards at the discretion of management. Directly related work experience and/or accelerated training completion may be substituted for tenure.

Salary Pay Range:

• Consumer Lending Operations Administration Support Specialist I (Category 16): $40,241 - $57,142 annually

• Consumer Lending Operations Administration Support Specialist II (Category 15): $42,254 - $60,844 annually

• Consumer Lending Operations Administration Support Specialist III (Category 14): $45,633 - $66,624 annually

Starting base salary will be determined based on candidate experience, qualifications, education, and local or state wage requirements, if applicable and will fall within the range provided above.

In accordance with our Salary Administration policy, new hire base salaries generally fall within the minimum to midpoint of the listed range.

• Short-term and long-term incentives
• Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
• 401(k) plan with a 5% match
• Employee Assistance Program (EAP)
• Life and disability coverage
• Voluntary cash benefits for accident, hospitalization and critical illness
• Tuition Reimbursement
• Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
• Click here to view Global’s comprehensive Benefits Programs

Equal Opportunity Employer