Reports to: Director, Consumer Compliance
Functions Supervised: Fair Lending, UDAAP, and Member Complaint Management.
Primary Functions: As part of the second line of defense, the Manager, Fair & Responsible Banking role is responsible for supporting and implementing the credit union's long-term strategic fair and responsible banking plan. She/he will oversee enterprise consumer compliance programs, including Fair Lending, UDAAP, and Member Complaint Management. She/he will identify and lead fair and responsible banking initiatives, develop and refine appropriate compliance risk assessments, and support fair and responsible banking monitoring and testing processes.
Duties and Responsibilities:
Education: Bachelor's degree in legal studies, business, finance, or related field expected. Advanced degrees in business, law, and/or other applicable professional compliance related certifications preferred (e.g., Commissioned Federal Bank Examiner, Certified Regulatory Compliance Manager, NAFCU Certified Compliance Officer, Credit Union Compliance Expert, etc.).
Creditable Experience in Lieu of Education: Not Applicable
Experience/Skills: A minimum of eight years of applicable experience in a heavily regulated industry, including direct experience with consumer protection laws and regulations. Strongly prefer candidates with experience working in financial services and/or multi-state operations of a size and scale comparable to Global Credit Union. Experience to also include the following - Knowledge and understanding of regulatory risk and compliance challenges in the financial/banking sector. Understanding of the role risk and compliance functions play in supporting business and strategic objectives. Excellent and demonstrable oral and written communication skills. Aptitude to ask questions in ways that enhance the clarity, quality, and reliability of information. Skilled at conveying ideas and facts orally and in writing using language the audience or reader will best understand. Ability to read, analyze and interpret the meaning of written information (i.e. legal documents, government regulations and professional publications) and apply it to existing processes to make timely informed decisions considering the relevant facts, goals, constraints, and risks. Ability to understand, analyze, and articulate fair and responsible banking related data (e.g., fair lending data) to support program initiatives. Proven track record of working well and influencing peers, as well as members of a senior management team. Experience interacting and working successfully with federal regulators. Flexible approach to new projects, requirements, and workplace demands. Proficiency in MS Word, Power Point and Excel is required. Impeccable ethical reputation and strong emotional intelligence. Technical experience in implementing Governance, Risk, and Compliance systems preferred.
Tenure: Not Applicable
Manager, Fair and Responsible Banking (Category 05)
Salary Pay Range: $100,000 - $165,000 annually. Starting base salary will be determined based on candidate experience, qualifications, education, and local or state wage requirements, if applicable and will fall within the range provided above.
In accordance with our Salary Administration policy, new hire base salaries generally fall within the minimum to midpoint of the listed range.
Equal Opportunity Employer
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